Privacy Policy

Privacy Policy for Inkstant Grafx

Last updated: August 13, 2025

1. Introduction

Welcome to Inkstant Grafx. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide to us when you use our website, place an order, or interact with us.

Inkstant Grafx is the data controller responsible for your personal data. We are registered in the UK under company number 12607029. For any questions regarding this policy or our data practices, please contact us at: hello@inkstantgrafx.co.uk

2. What Information We Collect

When you use our website or place an order, we may collect and process the following data about you:

Identity Data: Your name, title, and date of birth.
Contact Data: Your billing address, shipping address, email address, and telephone number.
Financial Data: Payment card details for order processing. We do not store these details; they are processed securely by our third-party payment provider.
Transaction Data: Details about products you have purchased from us and payments made.
Technical Data: Your IP address, browser type and version, time zone setting, operating system, and platform.
Profile Data: Your username, password, order history, and preferences.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences for receiving marketing from us and your communication preferences.
Artwork and Design Data: Any custom images, text, or other design materials you upload for us to print.

3. How and Why We Use Your Information

We use your personal data for the following purposes, based on the legal grounds outlined in the GDPR:

To Process and Fulfill Your Order: We need your personal information to process your payment, ship your custom-printed goods to the correct address, and communicate with you about your order. This is necessary for the performance of a contract with you.
To Provide an Artwork Proof: For personalised items, we use the artwork and contact data you provide to create and send a digital proof for your approval. This is also necessary for the performance of a contract.
To Manage Our Relationship With You: This includes notifying you of changes to our terms or privacy policy and responding to your inquiries. This is based on our legitimate interests to keep our records updated and to ensure a good customer experience.
For Marketing Purposes: With your explicit consent, we may send you marketing communications about our products, promotions, or special offers. You can withdraw this consent at any time.
To Improve Our Website and Services: We use analytics to understand how our customers use our website, allowing us to improve its functionality and user experience. This is based on our legitimate interests to grow our business.
To Prevent Fraud and Ensure Security: We may use your data to protect our website and systems from fraudulent or malicious activity. This is based on our legitimate interests and a legal obligation to protect our business and customers.

4. Data Sharing

We will not sell your personal data to any third party. We may share your data with the following trusted third parties for the purposes outlined above:

Payment Processors: To securely handle payment transactions.
Delivery and Courier Services: To deliver your orders to you.
IT and Systems Providers: To host our website and manage our business operations.
Professional Advisers: Including lawyers, bankers, and accountants, when necessary.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your data to employees and third parties on a strict need-to-know basis.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under data protection laws, you have rights regarding your personal data. You have the right to:

Request access to your personal data.
Request correction of inaccurate data we hold about you.
Request erasure of your data when there is no good reason for us to continue processing it.
Object to processing your data where we are relying on a legitimate interest.
Request restriction of processing your data.
Request the transfer of your data to another party.
Withdraw consent at any time where we are relying on consent to process your data.

You can exercise these rights at any time by contacting us. You also have the right to make a complaint to the UK's Information Commissioner's Office (ICO) at any time.

8. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Further information on this can be found below.

9. Changes to this Policy

We reserve the right to amend this privacy policy at any time. Any changes will be posted on this page with an updated "last updated" date. We recommend you review this policy periodically.

Cookie Policy for Inkstant Grafx

Last updated: August 13, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be categorised based on their purpose:

Session Cookies: These are temporary and are erased when you close your browser. They enable a website to remember your actions during a single browsing session.
Persistent Cookies: These remain on your device for a set period and are activated each time you visit the website that created that specific cookie.

2. How We Use Cookies

Our website, Inkstant Grafx, uses cookies to:

Improve your browsing experience: Cookies remember your preferences, such as items in your shopping cart, so you don't have to re-enter them each time you visit.
Process your orders: Essential cookies are used to track your order through the checkout process and ensure secure payment.
Analyse website traffic: We use analytical cookies to understand how our visitors use our website, which pages they visit most often, and if they encounter any errors. This helps us to improve the site's functionality and content.
Personalise your experience: Cookies help us to show you products and offers that we think you'll be interested in, based on your browsing and purchase history.
For marketing purposes: We may use cookies to deliver advertisements relevant to you and your interests, both on our site and on other websites.

3. Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for our website to function properly. They enable you to navigate the site, add items to your basket, and make secure payments. Our website will not work without these cookies.
Analytical/Performance Cookies: These cookies collect anonymous information about how visitors use our website. This data helps us to improve how the site works and its user-friendliness. For example, we might use cookies to identify which pages are most popular.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your username or language) and provide enhanced, more personalised features.
Targeting/Advertising Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

4. Your Consent

Under UK law, we are required to obtain your consent before placing non-essential cookies on your device. When you first visit our website, you will see a banner or pop-up asking for your consent to use cookies. You have the right to accept or decline these cookies.

5. Managing Your Cookie Preferences

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can also delete cookies that have already been placed on your device.

Please be aware that if you choose to block or delete cookies, some parts of our website may not function correctly, and your user experience may be affected.

For more information on how to manage your cookie settings, please refer to the "help" section of your browser or visit www.allaboutcookies.org.

6. Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "last updated" date. We recommend that you review this policy periodically.